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Life Alert Emergency Response, Inc - New York Office


(since 7/3/2008)

42306 Real Life Emergencies From Life Alert ® Members

We at Life Alert strive on providing excellent and prompt service to our members and helping them in any way possible.

Below are some real life stories submitted to Life Alert by our thankful members.

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I was home alone, decided to eat a bite of peanut butter bread. The bread got lodged in my throat, I could not get it out, I couldn’t speak. I called the dispatcher, they knew instantly that I was choking so help arrived fast. I was taken to the hospital and put on a ventilator and spent 14 days. Doctor said that I was dead as I would ever be without dying. Thank God the dispatcher knew the problem.

E.A., Cumberland, MD

I was bending over my recliner and my hand slipped and I fell to the floor and as I am severely arthritic, I could not get up. I pushed the Life Alert button and the operator spoke to me. I told her what had happened and that I needed help to get up. She immediately called for help and then stayed on the line with me. Help came within minutes. All was well. Thank you so much.

J.M., Interlachen, FL

All the fellows who came when I need them are all wonderful fellows. They are all so kind and nice in helping a person in need. I am so glad I have Life Alert. Thank you. They are so nice – I think they need a raise.

R.S., Lebanon, IL

My husband fell in the bathroom, landed on his back and hit his head on the way down. I heard him fall from our bedroom. He asked “if” I could help him up. I said “no.” A year ago, when he retired and came home from the hospital following brain surgery, I was forever helping him up from numerous falls - and I was hurting my back, over and over. But now, we have Life Alert, and I just asked him to press the button on his wristband. We were amazed that the paramedics were her in 4 minutes after he set the alarm.

R.G., Orange, CA

3 years after having a hip replacement surgery, my hip popped out of its socket and I couldn’t stand or walk on it. I was stuck standing on one foot until somebody came. With Life Alert, my neighbors were called and they were able to get to me and make me comfortable until the ambulance could get here. The person taking the call was very nice and stayed talking with me until the ambulance came.

C.L., Bendersville, PA

Life Alert is quick to respond to me for help. Fire department response here has been fast when I fall and cannot get up! Life Alert operators also stay with me until help arrived! Thank you.

M.S., Fairfield, CA

I have a chronic cough, and that night it was so bad, I felt like I was gonna choke. As always, the dispatcher was very friendly and professional. I love the fact that they stayed on the phone until the paramedics arrived. I also like that they are able to call my contacts.

C.C., Jasper, AL

Pressed the button and the person answered right away and had ambulance come to our apartment to take me to the ER. [Life Alert] was very helpful and courteous!

D.M., Sublimity, OR

While walking, my 104 year old mother tripped and fell. We thought all was well until the next day when she was immobile and in tremendous pain. We called Life Alert and they sent the Fire Department and paramedics to evaluate her. Quickly decided she needed to be transported to the hospital. Life Alert was insistent about staying on the line until help arrived.

A.M., Sylmar, CA

My dad, who is 101 years old, fell. He wasn’t hurt but he couldn’t get up. He pressed his Life Alert button and they contacted the EMS and they got into his apartment with the lock box. We are very grateful for Life Alert.

N.S., Brooklyn, NY

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